From receiving the order to the shipment’s arrival: order management, export documentation, coordination with freight forwarders, shipping lines and customs brokers, your customers abroad, and tracking through to delivery. For commercial goods, food and art, with an in-depth specialisation in wine. One accountable contact, full transparency, no surprises.
Years of experience managing wine shipping and export taught me one thing: a bottle of wine is not just another box in a container. It is a delicate product, sensitive to heat and to time, and behind it stand people who put a great deal of work into it.
I built my path in wine, one of the most sensitive products to ship and to regulate, and today I bring the same care to companies and manufacturers in commercial goods, food and art. I manage the process from receiving the order to the shipment’s arrival at its destination: coordinating with shipping lines, customs brokers, forwarders, laboratories and authorities, making sure every document is accurate before it is filed, and that every shipment arrives in the condition it left in. You get one address, personal and available, not a case number at a call centre.
This is what export looks like when one person holds all the threads. At every stage you know where things stand, what comes next and when, without chasing anyone.
We sit down together, work out what is shipping, where and under what conditions, and build a structured export plan that fits you and the shipment.
We schedule the loading with the forwarder so the goods leave the factory, warehouse or winery on time and in the right conditions.
I prepare and check every export document, from the export declaration and certificate of origin to the packing list and commercial invoice, and coordinate with the customs broker so everything is in order before the container moves. A document corrected at the port costs far more than one checked in advance.
We arrange storage, packing and transport conditions that suit the product: temperature control for food and wine, protection for artworks and delicate items, so the goods arrive in the condition they left in.
From the moment the shipment leaves I track it in real time, and you always know where it is.
I follow the shipment through to actual delivery at any destination worldwide, and handle any problem on the way before it becomes an issue.
Everything needed to get a shipment out of the factory, warehouse or winery and to its destination, held by one person. Without splitting the process between four suppliers, none of whom sees the full picture.
From the moment the order comes in until the shipment is delivered abroad, one person holds the process. You are not chasing the customs broker, not mediating between the shipping line and the carrier, and not finding out late that something was not filed on time. Everything goes through me, and you get one clear picture at every stage.
Shipping lines, customs brokers, carriers, laboratories and regulatory authorities, each working at their own pace and with their own paperwork. I speak all of their languages, synchronise between them and make sure everyone meets the same schedule. That is the difference between a shipment that makes the planned sailing and one that waits two weeks for the next.
I build the timeline backwards, from the sailing date to the collection day at the factory, warehouse or winery, and coordinate the carrier, the container and the loading slot. The goods leave on time, without last-minute pressure and without missing a sailing because an approval arrived one day late.
Commercial invoice, packing list, export declaration through the Sha'ar Olami system, certificate of origin, EUR.1, VI-1 for EU destinations and any further certificates the destination requires. I prepare, check and cross-check every document before filing, because one wrong line can hold a full container at the port and cost you in storage, demurrage and a disappointed customer on the other side.
Food and wine are sensitive to heat, artworks to vibration and careless handling. A long wait on a quay or the wrong packing can damage a whole shipment without anyone noticing, until it is opened abroad. I set the shipping method, packing and temperature conditions with you, arrange a reefer container where needed, and cut down waiting times along the way.
From loading through to actual delivery I track the shipment and update you on my own initiative, without you having to ask. And when something goes wrong, I am already on it: spotting it early, resolving it with whoever is responsible, and coming to you with the solution rather than just the problem.
I deal with your customers abroad on everything to do with the shipment: sending documents, coordinating dates, answering questions and keeping them updated along the way. They get a fast, professional response, and you do not have to be available for every operational question.
I provide outsourced export operations for companies and manufacturers, from receiving the order through to the shipment’s arrival at its destination. Every sector has its own requirements, and I adapt the process to your product.
Tell me what you exportMany parties handle your shipment. Only one person is accountable for it. That is me.
You are not passed between representatives and not re-explaining your story on every call. You have one address, personal and available, who knows your shipment inside out and takes full responsibility for it.
I do not just push paperwork. I started in wine export, one of the most sensitive products to ship and to regulate, with temperature, labelling and kosher requirements that change from market to market. I bring the same attention to detail to every shipment, in every sector.
Before we start, you get a clear quote tailored to the size and complexity of your shipment. No small print and no surprise at the end of the month. You know exactly what you are paying for, and that is part of the peace of mind I bring with me.
Rachel is an outstanding operations and logistics professional, combining a broad perspective with meticulous attention to detail and a proven ability to manage complex processes across the international supply chain.
During her time at Barkan Vineyards, Rachel independently and professionally coordinated and led our export operations.
She would be a valuable asset to any organization, and I recommend her wholeheartedly and without reservation.
Tell me what you export, where it is going and when, and we will work out together how to make the export simple, safe and calm. No cost, no obligation, just a good conversation. If I am not the right fit for you, I will tell you openly.
